:: PAPERS PRESENTED IN INTERNATIONAL CONFERENCES & INSTITUTIONS
     
No.
Title
When & Where
1
BPR - Case Study of Indian Refinery 4th Middle East International Quality Conference, Bahrain,1999
2
Electronic Quality Management System -Case Study 1st Gulf International Quality Conference, Bahrain 2000
3
Customer Value Management Concepts and Case Study Dubai Quality Group Evening Seminar, 30th May’2000
4
Business Process Reengineering For ASQ Members in UAE EPPCO House, Dubai, Dec. 2001
5
Business Process Reengineering- Concepts and Case Study University of Wollongong, Dubai, Jan 2002
6
Challenges of Transition from ISO:9000 : 94 to ISO:9000 : 2000 - Live Examples 1st Annual Quality Congress, Iran, 2002
7
Six Sigma Q & A
University of Wollongong, Dubai, Dec 2002
8
Six Sigma – Strategy for Organizational Excellence 8th World TQM Congress Dubai, Oct 2003
9
Six Sigma – A Strategy for Achieving World Class Performance 1st Middle East Six Sigma Forum, Dubai, December 2003
10
Challenges of Measurements in Service Industry Middle East Performance Measurement &
Benchmarking Conference, Dubai, June 2004
11
Globalization – Challenges Ahead The Institute of Chartered Accountants of India, Abu Dhabi Chapter, 29th & 30th Sept. 2005, Abu Dhabi
12
Strategies for Improving Performance of the Public Sector 26th March 2008, Mauritius , Organized by Ministry of Civil Services and Finance, Republic of Mauritius
13
Business Excellence Awards – Strategies for Winning 7th April 2008, 2nd MEQA Conference, Dubai
14
Challenges of Implementing Business Excellence Awards and Participating in Awards Process Address to Saudi Quality Council, Jeddah, 22nd March 2009
15
The Changing Role of Quality Professionals to Successfully Meet the Current Economic Challenges Address during 5th Annual Business Process Excellence Summit, IIR ME, Dubai, 31st May 2009
16
EFQM 2010 - Key Changes and Impact Presented to Dubai Quality Group members on 9th December 2009, Dubai
17 ICT as Key Enabler of Service Presented during ISACA Conference, Bahrain Chapter, Bahrain, 6th Oct. 2010
18 EFQM 2010 Key Changes and Its Implications for Organizations Presented during Share Best Practice Conference, 12th Oct. 2010, Dubai
19 Dubai - Share Best Practices  
 
20 Dubai Quality Award - Benchmark and Best Practices Presented during Share Best Practices Conference, Dec 2011, Dubai.
21 Soul of Service ASQ, November 2012, Dubai.
 
           

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