QUALITY WAVES

:: OTHER ARTICLES

No.		Title

1	Oct 1999	Why Do I Do What I Do
2	May 2001	Meet ASQ Country Councilor of UAE-ASQ Gazeta Global
3	Nov 2001	Tribute to Quality Gurus
4	Dec 2001	Quality Movement in UAE in ASQ Gazeta Global
5	Jan 2002	Service Quality
6	June 2002	Managing Cost Through Waste Management
7	April 2003	Voice of the Customer
8	July 2003	Achieving Best of the Best – The Benchmarking Way
9	Nov 2003	Challenges of Quality Improvement
10	May 2004	Managing Customer Value
11		Business Excellence in den VAE (Article published in German magazine)
12	Aug 2007	Should I Make Quality Management My Profession
13	Aug 2007	“Characteristics of Service Quality to Delight Customers” Business Quality Review
14		Tribute to Quality Guru - Dr. Joseph M. Juran (1904 – 2008) - Published in Business Quality Review, Dubai Quality Group, 2008